How to become a responsible Airport Ground Handling agent?
Have you ever
wondered what the role of an AirportGround handling agent is? As we
all know airlines don’t work with only one person.
There are many hard workers
like pilots to security members. But here, let me introduce you the backbone of
the airlines industry, which is an Airport Ground Staff.
To all those people
who haven’t even heard of this profession or who might have a doubt like who is
an airport ground crew? They are
those people who handle various odd jobs to upload and unload the baggage and
freights.
Let’s get to the duties of the airport ground staff:
- Taking
care of the customers:
o In airlines you will
find a lot of passengers with a lot of mood swings. Some will be happy, some
will be excited, or may find some very angry.
o So, the main task of
an airport ground member is to handle every type of customer with every type of
mood.
o It is their duty to
give all the necessary details to the customer with all patience, while check
in process.
o There are some
unavoidable circumstances like a bad whether which can delay a flight. So, with
that scenario comes the bad mood of the passenger.
o As a responsible
ground staff, it their duty to make them feel relax, comfortable and
understandable regarding the situation.
2.
Let’s get them to the departure
and arrival gates:
Coming to the fact, there a lot of
customers who doesn’t have any idea regarding the entrance and exit of the
airlines. At least I was one of them. I still get confused!
To guide the children, senior citizens
is an important task. So, these magicians does put on a smile and take them to
their destinations.
3.
Important passengers Important belongings:
To be very frank a passenger will
be really tensed about their belongings. I mean who wouldn’t do that.
From taking your baggage inside
the flight to outside, everything will be in control and in safe hands.
It is now clear that the one of the main Airport Ground Crew Job is to manage
the belongings of the passengers.
4.
Main work; landing permit:
If you’re
thinking that managing the moody customer is a big task, I will give you the
main task of a ground staff.
Landing permits or we can say Over flight permits US; that’s right!
What is
landing permit? It is a permission to be got from any country’s airspace by an
aircraft to overfly.
Problems like
requesting for landing permits is a problem for the ground cabin crew.
The important part is to see the
Pre-confirmation of everything as from the permit perspective; some locations
are more difficult than others from
5.
Maintain
other staff members:
·
It is just not about only the
above mentioned is the airport groundhandling duties, then you are wrong.
·
They are multi experts who are
specialised in every work. They also manage other staff members like giving
details of the flight to the captain, checking the bad weather, maintaining the
passengers etc.
If you want to be a ground
handling CSA, then you have to be potential, patience, and a multi task person.
As we know, hard work and sincerity go hand in hand for any type of job. For
this people there are a baggage full of responsibilities and duties. So, to be
a part of airline you need to be a hard worker.
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